Welcome to the Dekay India website (the “Website”). These Terms & Conditions (“Terms”) govern your access and use of the Website.
1. Introduction:
- The Website is owned and operated by Dekay India (the “Company”, “Us”, or “We”).
- By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy (available at [insert link]).
2. User Accounts:
- You may need to register for an account (“Account”) to access certain features of the Website.
- You are responsible for maintaining the confidentiality of your account information and activity.
- You are liable for all activities that occur under your account.
3. Services:
- Dekay India offers various services through the Website, including purchasing tea and spices.
- Service availability depends on your location.
- Delivery times are estimates and may vary.
- Menu items and availability are subject to change.
4. User Warranties:
- You represent that you are legally able to enter into this agreement.
- You agree to provide accurate information when using the Website.
- You will not impersonate anyone or misrepresent yourself.
- You will not use the Website for illegal purposes or resale.
- If you are a minor, your parent or guardian must place orders on your behalf.
5. Orders:
- We will contact you to confirm your order details, price, and estimated delivery time.
- You cannot cancel an order once confirmed unless the item is unavailable.
- We reserve the right to cancel orders in case of:
- Inability to contact you.
- Delivery address outside our service area.
- Lack of necessary information.
- Item unavailability.
- Unforeseen circumstances (force majeure).
6. Payment:
- You can pay by credit card, debit card, net banking, or cash on delivery.
- You will provide billing information for online payments.
- You are only liable for the total order amount.
7. Delivery:
- Failure to deliver due to lack of information on your end may still result in a payment obligation.
- You can reject damaged items or items you did not order.
8. Intellectual Property:
- All content on the Website is protected by intellectual property rights owned by Dekay India.
- You cannot copy, modify, distribute, or exploit any content from the Website without our permission.
9. User Conduct:
- You agree not to interfere with or disrupt the Website or services.
10. Disclaimer:
- The Website and services are provided “as is” without warranties of any kind.
- We do not guarantee uninterrupted, secure, or error-free use.
- We are not liable for any damages arising from your use of the Website or services.
11. Limitation of Liability:
- We are not liable for any direct, indirect, incidental, punitive, or consequential damages related to the Website, services, or these Terms.
12. Governing Law and Jurisdiction:
- These Terms are governed by the laws of India.
- You agree to submit to the exclusive jurisdiction of Indian courts.
13. Modifications:
- We may modify these Terms at any time.
- Your continued use of the Website after modifications signifies your acceptance.
- We may discontinue access to the Website or services at any time.
14. Communication:
- You agree to receive communications from us regarding our services.
- You can opt-out of receiving emails by contacting us at [insert email address].
15. Promo Codes (if applicable):
- Dekay India may offer promo codes with specific terms and conditions.
16. Payment Methods:
- We accept various payment methods including cash, cards, and online options (details to be confirmed).
17. Contact Us:
- For any questions, please contact us at [contact@dekayindia.com].